Our Goal: Your Satisfaction

At DigiDecor, we aim to provide high-quality digital products. However, if you are not happy with your purchase, we offer the following return options:

Return of Digital Goods

  • Due to the nature of digital goods, which can be easily and instantly downloaded and saved, we do not offer refunds for digital purchases. All sales are final.

Exceptions

  • Technical Issues: If you experience technical difficulties when attempting to download or access your purchased product, please contact our customer support team within 14 days of purchase. We will work with you to resolve the issue or provide a working file.
  • Damaged or Incomplete Goods: If you receive a damaged or incomplete digital item, please contact our customer support team immediately. We will either replace the product or offer a full refund.

How to Contact Us About Refunds

To initiate a return process or report issues, please contact our customer support team at the following email address: [email protected] Please include your order number and the reason for your refund request.

Refund Processing

If a refund is approved, it will be processed back to the original payment method within 7-10 business days.

Policy Changes

We reserve the right to make changes to this Refund and Returns Policy at any time. Any changes will be communicated by updating this page.

Questions

If you have any questions regarding our Refund and Returns Policy, please contact us.
Thank you for choosing DigiDecor!